![]() If you're not sure if your order is custom or made-to-order, please message or call us to confirm.Īll sales are final for custom-made and made-to-order products. We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. Contact us during business hours at 1-80, use the chat in the bottom right, or email time.Ĭancellations of Custom and Made-to-Order Orders If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Here are some important things to keep in mind about our returns and refunds policy: In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Cancellations & Refunds: At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. ![]() Please read our entire Refunds and Returns policy. Warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle™, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond our control. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle™ line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall, at the option of Journey Health & Lifestyle™, be repaired or replaced. Manufacturer's Warranty Standard twelve (12) months warranty from the original purchase date applies to the core list of Journey products under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. Rechargeable lithium battery ( 24V 10Ah).The following is the Manufacturer's Warranty.Lightweight battery-3.7lbs versus others up to 20lbs.Traveling up to 5 mph means you can keep up with friends, loved ones and pets as you use your scooter.Battery is carried on, while the scooter is treated like oversized luggage at the jetway as you board Certified and safe for aircraft travel (FAA Compliant) - can be used in airports until you board the plane.Narrow enough to fit through standard household door frames.Both armrests fold up to allow easy entry and exit.Undercarriage basket, front bag, rear bag and even a cup holder included. ![]() Comes assembled and never has to be disassembled.Once folded, it can easily be rolled just like a piece of luggage, to fit into the backseat or trunk of a car. ![]() Push one knob to fold the seat down and unscrew one knob on the tiller to fold the scooter completely-NO MULTIPLE PIECES to reassemble, as with other scooters (1:05)ĭesigned for convenience with premium features Around only 40 lbs with the battery removed, compared with other mobility scooters that weigh 100+ lbs.Ĭlick the video below to see how lightweight and easy it is to transport the So Lite® Scooter.Even if you turn at full speed, the So Lite® Scooter slows down enough to allow you to turn safely. Electronic Anti-Tipping Stability Control (ESC) means you can feel fully secure and confident that the So Lite® Scooter will intelligently slow you down as you approach turns.The So Lite® Scooter combines the stability and safety of a four-wheel scooter with the smaller size and convenience of a three-wheel scooter.And it comes with innovative Electronic Anti-Tip Technology.Ĭlick the video below to see the So Lite Scooter's features and benefits. the battery will last up to eight miles on a single charge. Go shopping, visit friends and family, and get out and about. The So Lite® Scooter is very light, very safe and designed to get you moving. ![]()
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